The WhatsApp assistant your patients love. She remembers everything — their history, their sessions, their favourite nurse. She supercharges your team and recovers every dirham your clinic would have missed.
The problem
Patients DM at 11pm. They expect an answer. If they don't get one, they book somewhere else — and they don't come back.
60% of booking enquiries happen outside clinic hours. Every unanswered DM is revenue walking out the door before your team even wakes up.
A patient buys a 6-session laser course. Life gets busy. By year end they've done 4. You've lost 2 sessions of revenue — silently, with no alert, no recovery. Multiply that across 50 package patients.
Patients in the Gulf expect warmth, fluency, and a natural flow — in Arabic or English. A stiff, robotic response reflects poorly on your clinic brand.
How it works
No app to download. No training required. Dermadesk lives inside your existing WhatsApp number.
We plug Dermadesk into your clinic's existing WhatsApp number via Wati. Your patients see the same number they already trust.
Services, pricing, staff schedules, packages, medical protocols — Dermadesk learns your clinic inside out before going live.
Patients message, Dermadesk responds in their language, books their appointment, and hands off to your team only when needed.
The experience
Dermadesk responds to every WhatsApp message instantly — 24/7, including nights, weekends, and public holidays. Every missed message is a missed booking. Dermadesk captures them all.
Not a generic chatbot. Warm, personal, and handles voice notes and images. Patients feel like they're messaging a trusted friend at your clinic, not a robot.
Name, last treatment, preferred staff, package sessions remaining — Dermadesk knows your patients and makes them feel known. The kind of personalised experience that turns a one-time visitor into a loyal regular.
Lapsed patients, unused package sessions, enquiries that went cold — Dermadesk identifies them and follows up automatically. One message can recover an AED 800 booking you thought was gone.
Anything medical, sensitive, or complex — Dermadesk hands straight to your team with full context. The AI handles the routine so your staff can focus on what only humans can do.
What's included
Click any card to see it in action.
24/7 Booking Assistant
Available around the clock in English or Arabic. Patients feel like they're talking to their favourite staff.
Package & session tracking
Every patient's course tracked automatically. Overdue sessions flagged. Never lose a session to patient drift.
Revenue recovery engine
Unused sessions, lapsed patients, cold enquiries — one-click re-engagement to recover revenue automatically.
Patient memory
Name, last treatment, preferred staff, package status — remembered across every conversation, automatically.
Smart handoff
Medical queries, complaints, discount requests — Dermadesk steps back and pings your team instantly.
Voice note support
UAE patients love voice notes. Dermadesk transcribes Gulf Arabic instantly — patients never notice the difference.
Pricing
No setup fees. No long-term contracts. Cancel anytime.
Get in touch
Fill in your details and we'll reach out to set up a personalised demo for your clinic.